Refund policy

All items are custom made to order and sales are final.   

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You’ll need the receipt or proof of purchase.

You can always contact us with any questions at mimis.shophandmade@gmail.com. 

Please note that defective/damaged merchandise will need to be sent to the following address: 1726 High Point Dr. Lakeland, FL 33813. 

If your replacement is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.